Partner Portal Product Updates

New Feature all categories

Two-Factor Authentication (Optional)

Individual end-users in the Customer Portal will soon have the option to enable two-factor authentication (2FA) for their accounts. New users will be...

September 5, 2024

New Feature all categories

Expanded manufacturer capabilities to remove claimed devices

Manufacturers now have the ability to delete devices from the platform, even if they have already been claimed, thereby expanding the remote support they can...

August 22, 2024

New Feature all categories

Offer customers quick device insights with new visualizations + UX improvements

New Widgets for Customers Xyte has released two new widgets designed to help your customers monitor and deliver insights on connected devices’ behavior,...

August 15, 2024

New Feature all categories

Engage customers through social links and a cleaner email design

Add social links for Facebook, X, Instagram and LinkedIn at the bottom of every email that goes out through the Xyte platform. In addition, we’ve simplified...

August 6, 2024

New Feature all categories

Customize the troubleshooting pop up for device claiming

When a customer has an issue claiming a device, a pop up will open with a new, generic message to assist with troubleshooting. The manufacturer can now...

August 1, 2024

New Feature New Integration

Monitor and manage your devices on the go

Field support personnel can now view all devices from mobile phones and tablets using an easy-to-navigate live map and fully functional remote monitoring and...

July 23, 2024

New Feature all categories

Offer customers advanced premium platform features for a fee (without changing the device firmware) (beta) 

Manufacturers can monetize platform features such as specific remote commands, including secured tunneling, firmware upgrades, and more. When creating a new...

July 15, 2024

New Feature all categories

Coming Soon: Xyte Hubs and Other Updates

We're excited to share that Xyte is moving to a new, updated look and feel! At Xyte, we strive to continuously improve your experience and expand the value...

July 8, 2024

New Feature all categories

Visualize and track device behavior and/or state through customizable device events

Set up a way to report on specific events for your device, regardless of telemetry (e.g. error monitoring). For both events that are expected or events that...

July 2, 2024

New Feature all categories

View location and status of a parent and its child devices in single view

Customers managing parent and child devices (e.g. street lights connected to a parent controller, TVs connected to a parent digital media player) can now see...

June 14, 2024